Legal Document

X599's Terms & Conditions — Transparently, in Plain Language

X599 believes every user deserves a full understanding of their rights and responsibilities. That's why all our rules are written in plain, straightforward English — no complex legal jargon.

Last Updated: 1 January 2026
Secure
Secure Environment
Transparent
Clear Rules
In Plain English
In Plain English
Fair
Equal Rights

Summary

Key Rules at a Glance

Please review these key points before reading the full document.

Age Restriction — 18+ Only
You must be at least 18 years old to open an account or participate in any betting activity on x599. Registration by minors is strictly prohibited.
One Person, One Account
Each user is permitted to hold only one account. Creating multiple accounts will result in all of them being suspended, and any funds held may be forfeited.
Clear Bonus Terms
The rollover, validity period, and minimum odds for each bonus are communicated upfront. There are no hidden bonus conditions at x599. Please read the terms before claiming any bonus.
Your own payment method
All deposits and withdrawals must be made using a payment method registered in your own name. Using a third-party payment method may result in your account being temporarily suspended.
Zero Tolerance for Fraud
Bet manipulation, system exploitation, and any form of fraud are strictly prohibited. If x599 has evidence of such activity, the account will be permanently closed.
Responsible Gaming
x599 is committed to responsible gaming. Set your own limits, take a break when needed, and remember — our support team is always here to help.

1

General Terms & Applicability

X599 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online betting and gaming platform. These Terms & Conditions apply to all users of x599's services.

By opening an account, placing a bet, or using any service on x599, you confirm that you have fully read and agreed to these Terms & Conditions. If you do not agree with any of the terms, please do not use the platform.

Important: These rules are governed by the applicable laws of Bangladesh and other countries where we operate. Please ensure you are aware of the local betting regulations in your jurisdiction.

X599 reserves the right to update these Terms & Conditions at any time. You will be notified of any changes via your registered email or mobile number. Continued use of the platform after such changes constitutes acceptance of the updated terms.

2

Account Registration & Eligibility

The following requirements must be met to open an account and use x599's services:

  • Age: Minimum age is 18. A National ID card or passport may be requested at any time to verify age.
  • One Account Only: Only one account is permitted per person, per household, or per device.
  • Accurate Information: All information provided at the time of registration must be accurate and truthful. Providing false information may result in account termination.
  • Identity Verification (KYC): Identity verification is required before processing withdrawals. A photo of your national ID and a selfie may be requested.
Verification Stage Required Information Limits
BasicMobile number + name৳10,000/day withdrawal
StandardNID/Passport৳50,000/day withdrawal
Full KYCNID + Proof of AddressUnlimited Withdrawals

Users are solely responsible for keeping their account password secure. Never share your password with anyone. If you suspect unauthorized access to your account, contact x599 support immediately.

3

Deposit & Withdrawal Policy

We maintain full transparency regarding all financial transactions on x599. Below are the key details on deposits and withdrawals:

Deposit

  • Minimum Deposit: ৳500
  • BKash, Nagad & Rocket deposits are instant (within 5 minutes)
  • Bank transfers may take 1–3 business days
  • Only use payment methods registered in your own name
  • X599 charges no additional deposit fees

Withdrawal

  • Minimum Withdrawal: ৳500
  • BKash/Nagad/Rocket: Usually 5–30 minutes
  • Bank Transfer: 1–2 business days
  • Withdrawals are processed to verified payment methods only
  • If you have an active bonus, rollover requirements may need to be met before a withdrawal can be processed

Please note: Withdrawals begin processing within 24 hours of your request. There may be slight delays during peak periods. If you experience any issues, please contact live chat support.

4

Bonus & Promotion Terms

Every bonus and promotion on x599 is subject to specific terms. Please read the relevant terms carefully before claiming any bonus.

What is a Rollover (Wagering Requirement)? Rollover is the total amount you need to wager before withdrawing a bonus. For example, a ৳1,000 bonus with a 5x rollover means you must place ৳5,000 in bets.

  • Welcome Bonus Rollover: Usually 5x
  • Reload Bonus Rollover: 6-8x
  • Cashback Bonus: No rollover required in most cases
  • Referral Bonus: Credited directly to your main wallet, no rollover required
  • Bonus validity: Usually 30 days; may vary for special offers
  • Minimum Odds: Only bets placed at minimum odds of 1.50 count towards rollover

Tips: Deposits made without claiming a bonus can be withdrawn at any time. Bonuses are entirely optional — x599 never forces a bonus on you.

The welcome bonus can be claimed only once per email address or mobile number. x599 reserves the right to void any bonus if misuse is detected.

5

Betting Rules

Please keep the following rules in mind when placing bets on x599:

  • Once a bet is confirmed, it cannot be cancelled unless the match or event itself is cancelled.
  • If a match is cancelled, your stake will be refunded.
  • X599 reserves the right to void any bets placed at incorrect odds resulting from a technical error.
  • Odds in live betting change in real time. The odds at the moment your bet is confirmed will apply.
  • Maximum bet limits vary by game or event.

Bet Types

The following bet types are available on x599:

  • Single Bet: One bet per event
  • Accumulator/Parlay: Multiple events combined — win big if all selections come through
  • System Bet: Bets across multiple combinations — still a chance to win even if some selections lose
  • Live Betting: Real-time bets placed during live matches
6

Prohibited Activities

The following activities are strictly prohibited on x599. Violations will result in permanent account closure and may lead to legal action:

  • Money Laundering: Using the platform to launder illicit funds is strictly prohibited.
  • Multiple Accounts: Creating multiple accounts to abuse bonuses.
  • Match Fixing: Placing bets with prior knowledge of, or by influencing, match outcomes.
  • Use of Software: Using automated bots or hacking software to make betting decisions.
  • Platform Exploitation: Exploiting system bugs or glitches for unfair advantage.
  • Minor's Account: Operating an account on behalf of someone under 18.

x599's advanced fraud detection system automatically flags suspicious activity. If prohibited activity is confirmed, all funds in the account may be forfeited.

7

Account Suspension & Closure Policy

X599 may temporarily suspend or permanently close accounts in the following circumstances:

  • Any violation of these Terms & Conditions
  • Registering with false or incomplete information
  • KYC verification failure or failure to submit required documents
  • Suspicious financial transactions
  • Self-Exclusion

Upon account closure, any remaining balance in the main wallet will be refunded (provided no rule violations exist). Bonus balances will not be refunded.

Users may close their account at any time. x599 also offers a cooling-off period as part of its responsible gaming features.

8

Privacy & Data Protection

X599 takes your personal information very seriously. We collect and use your data solely for the purpose of providing our services.

  • Your data is never sold to third parties
  • Your information is never shared without a lawful request from a relevant law enforcement authority
  • All data is protected with SSL encryption
  • You may request deletion of your data

For more details, visit our Privacy Policy Read.

9

Liability Limits

X599 is not liable for the following:

  • Bet processing delays due to internet connectivity issues
  • Losses arising from issues with your device or browser
  • Delays or failures caused by third-party payment gateways
  • Losses resulting from sharing account credentials with others
  • Service unavailability during scheduled technical maintenance

However, if any bet is affected by a technical issue, the x599 support team will review the case and take appropriate action.

10

Terms Update Policy & Contact

X599 may update these Terms & Conditions at any time. For significant changes:

  • An SMS notification will be sent to your registered mobile number
  • A banner notice will be displayed on the website and app
  • The "Last Updated" date will be revised

For any questions or complaints, please reach out to us:

Email: support@x599.im  |  Live Chat: Available 24/7

These rules are governed in accordance with international law. Any disputes will be referred to arbitration for resolution.

Terms & Conditions read successfully

By registering on x599, you agree to all of these Terms & Conditions. If you have any questions, feel free to reach out to our support team.


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Fast Response

Frequently Asked Questions About the Rules

Technically yes, but it's not advisable. Creating an account implies acceptance of the Terms & Conditions, so it's worth reading at least the key sections to avoid running into issues later.

After claiming a bonus, you may withdraw your original deposit, but the bonus balance can only be withdrawn once the rollover requirement is met. If you'd prefer not to take the bonus, simply let support know — they'll remove it so you can withdraw your deposit freely.

No. x599 may only restrict withdrawals if KYC verification is incomplete or an active bonus rollover requirement has not been met. If your withdrawal is held for any other reason, contact support — it will be resolved within 24 hours.

Multiple accounts at the same address may be flagged as suspicious. However, different individuals may each open an account using a unique mobile number, separate payment method, and individual ID. If you think this may apply to you, please notify support in advance.

Contact us immediately at support@x599.im or via live chat. If you have supporting evidence, your account may be reinstated after review. x599 is always committed to resolving disputes fairly.
📋
Ready to get started?

Now that you know the rules, get started — enjoy betting on x599 with confidence

With transparent rules, fast payments, and Bangla support, x599 is always here for you.

18+ | Gamble Responsibly | Terms Apply

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